How to fix an unrecognized sim card issue on Sony Xperia 5

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How to fix an unrecognized sim card issue on Sony Xperia 5?

Do you often see the sim card icon appear in the header of your phone? Are you unable to send or receive texts and phone calls ? It’s most likely that your Sony Xperia 5 doesn’t recognize your sim card.

This can be a very inconvenient issue, especially if you use your smartphone on a daily basis.

That is why we decided to help you fix an unrecognized sim card issue on your Sony Xperia 5.

Limit probable causes Sony Xperia 5

First, we are going to summarize the most common factors of such an issue.

Heat

It is possible that you play games on your phone, but some high paced game application cause excess heat.

Our other articles on Sony Xperia 5 can help you.

This can prevent your phone from functioning correctly.

To avoid such a situation, try to pause your game from time to time, let your phone rest in a cool spot, and shut down the apps and networks.

Finished subscription contract

Some phone companies don’t necessarily alert you when your subscription is about to end.

Yours may have ended without you knowing, making your sim card unrecognizable by your Sony Xperia 5. Check your contract to see if it is the problem.

Misplacement, damaged sim card, or damaged phone

These are usually the cause of an unrecognized sim card on Sony Xperia 5. First verify that your sim card is well-placed in your Sony Xperia 5. Read your phone’s notice to know how to place it correctly.

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It is also possible that your phone or sim card has been damaged, either by falling or getting wet.

If so, use your warranty to replace your sim or your phone.

Clear the partition cache of your Sony Xperia 5

The system cache partition stores temporary system data. It allows the system to access applications more quickly and efficiently, but sometimes it gets cluttered and outdated, and prevents your Sony Xperia 5 from functioning correctly.

Do not worry, it will not lead to any loss of personal data or settings.

Here is how you can do it : first go to the “Settings” menu, then scroll down to “App manager” and tap on it.

Go to an app.

Eventually, select “Clear data, Clear cache”. It’s done !

Try new sim card

If the problem persists, it may be because your sim card is obsolete.

First, try your sim card in another phone.

If it doesn’t work you then have to contact your phone operator, so they send you a new one.

Be careful, you will maybe change numbers, if so, do not forget to warn your contacts.

Search for hardware issues

Some phone models may have a hardware issue.

To know if it’s the case of your Sony Xperia 5, search online if Sony Xperia 5 users have the same problem as you do. If so, go to your phone provider and use your warranty to get a new one.

If you do not have the time to do it immediately, there is an easy trick to fix the unrecognized sim card issue on your Sony Xperia 5 : apply pressure on the sim card.

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To do so while using your phone, place a folded piece of paper on top of your sim card when inserting it.

It will help you keep using your phone until you go and replace it.

To conclude

Through this article, we have explained to you many ways to fix an unrecognized sim card issue on your Sony Xperia 5. If the problem persists, stay calm and go to an expert that will help you solve the problem.

How do I fix an unrecognized SIM card?

– Make sure that you have an active plan with your wireless carrier.
– Restart your iPhone or iPad.
– Check for a carrier settings update.
– Remove your iPhone SIM card or iPad SIM card from the SIM card tray and then put the SIM card back.
– Try using another SIM card.

Why is my phone suddenly not detecting SIM card?

Carefully clean the SIM card If simply reseating the SIM card didn’t do the trick, your phone might benefit from ensuring the card is clean and the contacts are clear. Remove the SIM card from your phone, carefully extract it from the tray and then use a microfiber cloth to wipe away any dust, dirt, or debris.

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5 ancillary questions

Why is my phone saying no SIM when there is a SIM?

Make sure that the SIM tray closes completely and isn’t loose. If you use a SIM tray from a different model iPhone, iPad, or from another phone manufacturer, it might not fit properly. Try using another SIM card. If you don’t have one, go to your carrier’s retail store and ask them to test with another SIM card.

Why is my SIM card not showing network?

The first thing you should try when you receive this error is to check if your SIM card is placed correctly. Sometimes, it might get loose or fall out of its slot, so ensure it’s in place properly. If that doesn’t work, try replacing your SIM card with another one from a different carrier.

How do I fix my SIM card not working?

– Toggle airplane mode.
– Restart your phone.
– Remove and reinstall the SIM card.
– Carefully clean the SIM card.
– Try the SIM card in another device.
– Update your carrier settings.
– Reset your phone’s network settings.

How do I fix my SIM card no signal?

– Restart Your Phone. Press and hold the power button for more than 10 seconds to restart the phone, and let it re-detect the SIM card.
– Clean the SIM Card. Remove your SIM card and check whether the metal surface is stained.
– Try on Another Phone. Insert your SIM card into another phone.

Why is my phone not detecting my SIM?

If simply reseating the SIM card didn’t do the trick, your phone might benefit from ensuring the card is clean and the contacts are clear. Remove the SIM card from your phone, carefully extract it from the tray and then use a microfiber cloth to wipe away any dust, dirt, or debris.