How to fix an unrecognized sim card issue on Asus ZenFone 5Z (ZS620KL)
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How to fix an unrecognized sim card issue on Asus ZenFone 5Z (ZS620KL)?
Do you often see the sim card icon appear in the header of your phone? Are you unable to send or receive texts and phone calls ? It’s most likely that your Asus ZenFone 5Z (ZS620KL) doesn’t recognize your sim card.
This can be a very inconvenient issue, especially if you use your smartphone on a daily basis.
That is why we decided to help you fix an unrecognized sim card issue on your Asus ZenFone 5Z (ZS620KL).
Limit probable causes Asus ZenFone 5Z (ZS620KL)
First, we are going to summarize the most common factors of such an issue.
Heat
It is possible that you play games on your phone, but some high paced game application cause excess heat.
Our other articles on Asus ZenFone 5Z (ZS620KL) can help you.
This can prevent your phone from functioning correctly.
To avoid such a situation, try to pause your game from time to time, let your phone rest in a cool spot, and shut down the apps and networks.
Finished subscription contract
Some phone companies don’t necessarily alert you when your subscription is about to end.
Yours may have ended without you knowing, making your sim card unrecognizable by your Asus ZenFone 5Z (ZS620KL). Check your contract to see if it is the problem.
Misplacement, damaged sim card, or damaged phone
These are usually the cause of an unrecognized sim card on Asus ZenFone 5Z (ZS620KL). First verify that your sim card is well-placed in your Asus ZenFone 5Z (ZS620KL). Read your phone’s notice to know how to place it correctly.
It is also possible that your phone or sim card has been damaged, either by falling or getting wet.
If so, use your warranty to replace your sim or your phone.
Clear the partition cache of your Asus ZenFone 5Z (ZS620KL)
The system cache partition stores temporary system data. It allows the system to access applications more quickly and efficiently, but sometimes it gets cluttered and outdated, and prevents your Asus ZenFone 5Z (ZS620KL) from functioning correctly.
Do not worry, it will not lead to any loss of personal data or settings.
Here is how you can do it : first go to the “Settings” menu, then scroll down to “App manager” and tap on it.
Go to an app.
Eventually, select “Clear data, Clear cache”. It’s done !
Try new sim card
If the problem persists, it may be because your sim card is obsolete.
First, try your sim card in another phone.
If it doesn’t work you then have to contact your phone operator, so they send you a new one.
Be careful, you will maybe change numbers, if so, do not forget to warn your contacts.
Search for hardware issues
Some phone models may have a hardware issue.
To know if it’s the case of your Asus ZenFone 5Z (ZS620KL), search online if Asus ZenFone 5Z (ZS620KL) users have the same problem as you do. If so, go to your phone provider and use your warranty to get a new one.
If you do not have the time to do it immediately, there is an easy trick to fix the unrecognized sim card issue on your Asus ZenFone 5Z (ZS620KL) : apply pressure on the sim card.
To do so while using your phone, place a folded piece of paper on top of your sim card when inserting it.
It will help you keep using your phone until you go and replace it.
To conclude
Through this article, we have explained to you many ways to fix an unrecognized sim card issue on your Asus ZenFone 5Z (ZS620KL). If the problem persists, stay calm and go to an expert that will help you solve the problem.