My bq Aquaris X5 does not start or boot up
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My bq Aquaris X5 does not start or boot up
Do not worry, there are many solutions if your bq Aquaris X5 does not start or boot up.
We will see in this article solutions like hard reset, battery reset, solving interference with applications or even solving electrical problems.
Your bq Aquaris X5 may eventually be under warranty or could be repaired by a specialist.
Unplug your bq Aquaris X5 from any electronic device
If your bq Aquaris X5 is connected to a computer, internet box or other, then we strongly recommend that you unplug it.
Indeed, it is possible that software incompatibilities could prevent your bq Aquaris X5 from starting or booting up.
Our other articles on bq Aquaris X5 can help you.
In this case, the solution is simply to unplug the USB cable from your phone.
Remove the battery from your bq Aquaris X5
Another possible solution is to remove the battery from your bq Aquaris X5. This can be a simple and effective solution if you want to start your bq Aquaris X5.
Factory restart under condition to start or boot up your bq Aquaris X5
Restarting with factory settings allows you to re-establish your phone as if it had come out of its shopping box, from a software point of view. If you have accumulated viruses, or unwanted software, this may be a good solution to start or boot up your bq Aquaris X5.
Refer to your manual to restore factory settings to your bq Aquaris X5, or call a professional. This will ensure that the steps have been made rightly on this perspective.
Be careful though, you will lose all your personal data by doing this.
Be sure to make a backup beforehand.
Battery does not work on your bq Aquaris X5
Battery fully discharged
If the battery is completely discharged, then there may not be enough power to start your bq Aquaris X5. We recommend that you load your bq Aquaris X5 and wait patiently.
Once the charging gauge is at least at 20%, then you will be able to restart your phone.
Note that it is not recommended charging your bq Aquaris X5 using a USB cable connected to a computer or other electronic device.
Indeed, the load would be slowed down, and software interference or even a virus could spread to your bq Aquaris X5.
Battery too old
Another problem on your bq Aquaris X5 may be that your battery is too old.
In this case, the only solution is to change it.
We advise you to go see a professional or test your battery on another bq Aquaris X5 before making a possible purchase of battery, sometimes expensive.
If all previous solutions do not work on your bq Aquaris X5
Use your warranty
Your bq Aquaris X5 may still be under warranty.
Most of the time, it is important for this step to have kept your receipt.
Best is to go and see your dealer who will help you to start your phone.
Go to an authorized repairer for your bq Aquaris X5
If you do not have a warranty, then it will be up to you to call a repairer.
We advise you to refer only to specialized repairers for your bq Aquaris X5. Be sure to ask for a quote before committing yourself with a professional who may charge you.