My BlackBerry Priv does not start or boot up
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My BlackBerry Priv does not start or boot up
Do not worry, there are many solutions if your BlackBerry Priv does not start or boot up.
We will see in this article solutions like hard reset, battery reset, solving interference with applications or even solving electrical problems.
Your BlackBerry Priv may eventually be under warranty or could be repaired by a specialist.
Unplug your BlackBerry Priv from any electronic device
If your BlackBerry Priv is connected to a computer, internet box or other, then we strongly recommend that you unplug it.
Indeed, it is possible that software incompatibilities could prevent your BlackBerry Priv from starting or booting up.
Our other articles on BlackBerry Priv can help you.
In this case, the solution is simply to unplug the USB cable from your phone.
Remove the battery from your BlackBerry Priv
Another possible solution is to remove the battery from your BlackBerry Priv. This can be a simple and effective solution if you want to start your BlackBerry Priv.
Factory restart under condition to start or boot up your BlackBerry Priv
Restarting with factory settings allows you to re-establish your phone as if it had come out of its shopping box, from a software point of view. If you have accumulated viruses, or unwanted software, this may be a good solution to start or boot up your BlackBerry Priv.
Refer to your manual to restore factory settings to your BlackBerry Priv, or call a professional. This will ensure that the steps have been made rightly on this perspective.
Be careful though, you will lose all your personal data by doing this.
Be sure to make a backup beforehand.
Battery does not work on your BlackBerry Priv
Battery fully discharged
If the battery is completely discharged, then there may not be enough power to start your BlackBerry Priv. We recommend that you load your BlackBerry Priv and wait patiently.
Once the charging gauge is at least at 20%, then you will be able to restart your phone.
Note that it is not recommended charging your BlackBerry Priv using a USB cable connected to a computer or other electronic device.
Indeed, the load would be slowed down, and software interference or even a virus could spread to your BlackBerry Priv.
Battery too old
Another problem on your BlackBerry Priv may be that your battery is too old.
In this case, the only solution is to change it.
We advise you to go see a professional or test your battery on another BlackBerry Priv before making a possible purchase of battery, sometimes expensive.
If all previous solutions do not work on your BlackBerry Priv
Use your warranty
Your BlackBerry Priv may still be under warranty.
Most of the time, it is important for this step to have kept your receipt.
Best is to go and see your dealer who will help you to start your phone.
Go to an authorized repairer for your BlackBerry Priv
If you do not have a warranty, then it will be up to you to call a repairer.
We advise you to refer only to specialized repairers for your BlackBerry Priv. Be sure to ask for a quote before committing yourself with a professional who may charge you.