My Asus ZenFone 5Z (ZS620KL) does not start or boot up

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My Asus ZenFone 5Z (ZS620KL) does not start or boot up

Do not worry, there are many solutions if your Asus ZenFone 5Z (ZS620KL) does not start or boot up.

We will see in this article solutions like hard reset, battery reset, solving interference with applications or even solving electrical problems.

Your Asus ZenFone 5Z (ZS620KL) may eventually be under warranty or could be repaired by a specialist.

Unplug your Asus ZenFone 5Z (ZS620KL) from any electronic device

If your Asus ZenFone 5Z (ZS620KL) is connected to a computer, internet box or other, then we strongly recommend that you unplug it.

Indeed, it is possible that software incompatibilities could prevent your Asus ZenFone 5Z (ZS620KL) from starting or booting up.

Our other articles on Asus ZenFone 5Z (ZS620KL) can help you.

In this case, the solution is simply to unplug the USB cable from your phone.

Remove the battery from your Asus ZenFone 5Z (ZS620KL)

Another possible solution is to remove the battery from your Asus ZenFone 5Z (ZS620KL). This can be a simple and effective solution if you want to start your Asus ZenFone 5Z (ZS620KL).

Factory restart under condition to start or boot up your Asus ZenFone 5Z (ZS620KL)

Restarting with factory settings allows you to re-establish your phone as if it had come out of its shopping box, from a software point of view. If you have accumulated viruses, or unwanted software, this may be a good solution to start or boot up your Asus ZenFone 5Z (ZS620KL).

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Refer to your manual to restore factory settings to your Asus ZenFone 5Z (ZS620KL), or call a professional. This will ensure that the steps have been made rightly on this perspective.

Be careful though, you will lose all your personal data by doing this.

Be sure to make a backup beforehand.

Battery does not work on your Asus ZenFone 5Z (ZS620KL)

Battery fully discharged

If the battery is completely discharged, then there may not be enough power to start your Asus ZenFone 5Z (ZS620KL). We recommend that you load your Asus ZenFone 5Z (ZS620KL) and wait patiently.

Once the charging gauge is at least at 20%, then you will be able to restart your phone.

Note that it is not recommended charging your Asus ZenFone 5Z (ZS620KL) using a USB cable connected to a computer or other electronic device.

Indeed, the load would be slowed down, and software interference or even a virus could spread to your Asus ZenFone 5Z (ZS620KL).

Battery too old

Another problem on your Asus ZenFone 5Z (ZS620KL) may be that your battery is too old.

In this case, the only solution is to change it.

We advise you to go see a professional or test your battery on another Asus ZenFone 5Z (ZS620KL) before making a possible purchase of battery, sometimes expensive.

If all previous solutions do not work on your Asus ZenFone 5Z (ZS620KL)

Use your warranty

Your Asus ZenFone 5Z (ZS620KL) may still be under warranty.

Most of the time, it is important for this step to have kept your receipt.

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Best is to go and see your dealer who will help you to start your phone.

Go to an authorized repairer for your Asus ZenFone 5Z (ZS620KL)

If you do not have a warranty, then it will be up to you to call a repairer.

We advise you to refer only to specialized repairers for your Asus ZenFone 5Z (ZS620KL). Be sure to ask for a quote before committing yourself with a professional who may charge you.