Crackling or blurred mic on BlackBerry Passport
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Crackling or mic blurred on BlackBerry Passport
Sometimes the mic is blurred on BlackBerry Passport, and cracklings are the cause of many frustrations.
Do not worry, this problem can usually be easily solved.
We will see here how to have a clear and audible microphone on BlackBerry Passport.
Try restarting your BlackBerry Passport
A simple restart of your BlackBerry Passport may be the solution to this problem. To do this, we advise you to turn it off for at least 30 seconds, then turn it back on.
You will probably need your PIN code to do this.
Our other articles on BlackBerry Passport can help you.
Finally, to put all the chances on your side, we advise you to remove and then restore the battery once your device is switched off. You can refer to the manual of your BlackBerry Passport to do this.
Remove unnecessary applications
Sometimes third-party applications may interfere with signals from your microphone.
Cracklings and blurry signals can also come from there.
In fact, some applications use a lot of resources on your BlackBerry Passport, and thus may prevent it from working properly.
To test whether these are applications that make your BlackBerry Passport microphone sizzle, it is best to attempt a restart in the backup mode.
The manual of your phone should help you to restart in backup mode.
You can re-test your microphone and see if it sizzles or the sound is scrambled.
Restart your BlackBerry Passport factory
Reset your BlackBerry Passport with factory settings.
Indeed, it is possible that an application is the cause of your decline in sound quality, or even a virus on your Android system. The solution may simply be to do a factory restart on your device.
You can refer to our dedicated section on how to restart with factory settings.
If previous operations do not work
Have your phone repaired by an authorized service provider.
Always ask for a quote beforehand.
You should find this type of repairer in most malls.
We do not advise you to give your phone to a non-professional. This could further exacerbate the situation on your BlackBerry Passport.
Play Warranty
If you have bought your BlackBerry Passport for less than a year then it is very likely that you have a guarantee on it.
You can also ask your dealer if the warranty does not last longer.
Resell your phone on the second hand market
Do not throw away your BlackBerry Passport under the pretext that the microphone sizzles or is scrambled.
The best is to make a happy person who can tinker with it and put it back in good working order.
Be careful, however, to erase all your personal data before selling it.
Find out how to do it well.