How to fix a black screen on your Samsung Galaxy S5

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How to fix a black screen on your Samsung Galaxy S5?

Today using a smartphone every day has become a habit in the lives of many users.

But it can happen to some people to see a black screen appearing in front of their eyes without their mobile having undergone any fall or damage.

The truth is, malfunctions on your Samsung Galaxy S5 could sometimes happen, so do not worry.

In this article we will explain first how to repair a screen by performing manipulations without losing your data, then how to make a factory restart.

Eventually, we will show you how to back up your data on your Samsung Galaxy S5 through third-party applications.

Our other articles on Samsung Galaxy S5 can help you.

Repair the black screen of your Samsung Galaxy S5 with a simple restart

Load your Samsung Galaxy S5

Your screen is black and your device will not turn on.

This problem can have multiple different reasons.

First, start charging your Samsung Galaxy S5 for about 20 minutes.

Then try to turn it back on.

If this works then you no longer have to worry.

Remove the battery from your Samsung Galaxy S5

If the first manipulation gave no result, follow this chapter.

First, press the “On/Off” button on your Samsung Galaxy S5 and see if your smartphone reboots.

If this does not work, then remove the battery from your Samsung Galaxy S5 and then turn it on again to turn it back on.

It’s finish! This could have been caused by a poor connection of the battery.

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Be careful though! In some new phones, the battery can no longer be removed as in older smartphones and it may be the case for your Samsung Galaxy S5.

Repair the black screen of your Samsung Galaxy S5 with a factory restore

Your Samsung Galaxy S5 still does not work after performing previous operations.

You only need to do this yourself: do a factory reset to restore your Samsung Galaxy S5. This will result in total data deletion on your smartphone.

Therefore, we strongly recommend that you back up your data first.

All the explanations concerning the backup of your data can be found in the next section.

Start by pressing the three buttons simultaneously: the top volume button, the Home button (located at the bottom of the unit) and the Power button.

During this operation, you will see a menu labeled “System recovery”. Once in this menu, go to “wipe data” using the volume buttons to navigate this interface.

Then go to “factory reset” and confirm your choice by pressing the “On/Off” or “Home” buttons.

After performing this operation, your Samsung Galaxy S5 will perform a factory restore.

Let it restart and your device should normally work.

Retrieve data from your Samsung Galaxy S5 using third-party applications

As your Samsung Galaxy S5 displays a black screen and refuses to turn on, be prepared to retrieve data from your Samsung Galaxy S5 to recover from this black screen issue. We strongly advise you to make a backup of your data in case you need to perform a factory reset and restore or your device.

First take your computer, go to the internet and type “Google Play Store” in your favorite search bar.

You will land on the Android Play Store site as on your Samsung Galaxy S5. Next, search for “Data Recovery” and you will find a wide range of applications.

When installing one of these applications, the application will explain to you in detail what you have to do, so do not worry.

Be careful to look at all the notes and user reviews.

In addition, there are applications that are free and some will be charging you, so think carefully when making your choice.

If in doubt, do not hesitate to contact a technology expert to help you save your data on your Samsung Galaxy S5.

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Consult an authorized service engineer for your Samsung Galaxy S5

If after all these different operations mentioned above your Samsung Galaxy S5 still displays a black screen, we strongly advise you to go to an authorized repairer who will repair your device.

You can also visit the store of your telephone company that will support your Samsung Galaxy S5 if it is still under warranty or if you have purchased insurance.

No worries, this type of problem happens frequently and if your Samsung Galaxy S5 has not suffered a shock it should remain repairable.

How do I fix my Samsung black death?

To fix the Samsung black screen issue, you can choose to forced restart your phone. Press Power + Volume Down keys directly until the Samsung logo appears on your phone’s screen. After restarting your phone, the black screen error will be removed.

Why is my phone working but the screen is black?

The screen’s LCD connectors may be loose. There is a critical system error. You may have installed incompatible apps. The phone may have been overcharging for a long period of time.

What do you do when your Samsung screen goes black but still works?

Force a restart. There are two ways you can force a restart on your device: Press and hold the Power key (or Side key) and Volume down key for 20 seconds. On devices with removable batteries, remove the battery for 60 seconds, and then reinsert it.

What do you do when your Samsung Galaxy S5 screen goes black?

If your Samsung Galaxy is encountering a black screen issue, you can go right ahead and remove the back panel of the phone and take the battery out for 30 – 60 seconds. Then, put back the battery and turn on your Samsung phone.


6 related questions

How do I fix my Galaxy S5 if it wont turn on?

Step 1: Turn OFF your device and long press Power Key till Samsung Galaxy S22/S5 appears on the screen. Step 2: After releasing the Power Key, press and hold the “Volume Down” key immediately. Continue holding this key until your device finishes restarting.

What to do if your phone screen goes black but still works?

If you’re stuck where the screen is black but the iPhone still works, a potential reason for this to be happening could be because of a software issue. This problem usually suggests that the iPhone is frozen or is crashing. Luckily what you can do here is reboot your device.

How do I access my Samsung phone with a black screen?

Press and hold the Volume Up, Home, and Power buttons at the same time. After the phone vibrates, let go of the Power button, while still holding the other two buttons until the Android System Recovery screen appears.

What to do if your phone is working but the screen is black?

A common but efficient solution to the problem of a blank phone screen is to clear the cache partition. This is due to the fact that your phone’s caches would interfere with system operation as well as slow down the device.

Can Samsung black screen of death be fixed?

Commonly, you can fix the Samsung black screen issue by a forced restart. When you perform forced restart, your device will start again and remove the black screen issue. Notice: Before performing the force restart, make your phone at least 10% of its battery remaining.

What causes the Samsung black screen of death?

And as mentioned already, the Samsung phone’s black screen of death is often caused by small issues like incompatible apps and insufficient storage. And a simple reset or one of the solutions mentioned in this guide can effectively get the screen working again.